What's Missing in Your Customer Success Software?
Lack of visibility is one of the biggest problems impacting key…
September 7, 2021
5 Things to Look for in a Strategic Account Planning Software
Relationships are at the core of every account. But it takes…
August 9, 2021
How CRM Integration Is Changing the Strategic Account Planning Process
Fragmented processes can cost your organization a lot of money…
August 2, 2021
Tools Every Account Manager Should Be Using and How To Wield Them Effectively
There’s a tool for every job or task. Carpenters use things like…
July 19, 2021
The Role of Automation in Strategic Account Planning
You know that building real, human relationships with your…
June 28, 2021
How to Get the Most out of Your Key Account Management Software even if your CRM Data is Garbage
Dirty CRM data is a problem. Itdecays 30-70% per yeardepending…
May 10, 2021
How to Set and Accomplish Goals in QBR Meetings
Quarterly Business Reviews are not regarded as favorably as an…
September 22, 2017
What’s the Difference Between Key Account Management and Customer Success?
As many businesses are moving from large sales and support teams…
January 7, 2016
Key Account Management: Finding Proactive Ways to Establish Customer Success Plans
When it comes to your B2B business, you surely know how…
November 30, 2015
How to Protect your Revenue in Uncertain Economic Times
The State of Affairs I’m sure you’ve noticed that words like…
November 11, 2015
6 Account Management Myths (versus Reality)
Myth #1: A computer can do my job. Reality: Account management…
October 19, 2015
The Secret Powers of Account Managers
At Kapta, we pose a question to all businesses:
October 7, 2015