Tools Every Account Manager Should Be Using and How To Wield Them Effectively

There’s a tool for every job or task. Carpenters use things like…

The Role of Automation in Strategic Account Planning

You know that building real, human relationships with your…

How to Get the Most out of Your Key Account Management Software even if your CRM Data is Garbage

Dirty CRM data is a problem. It decays 30-70% per year depending…

How to Set and Accomplish Goals in QBR Meetings

Quarterly Business Reviews are not regarded as favorably as an…

What’s the Difference Between Key Account Management and Customer Success?

As many businesses are moving from large sales and support teams…

Key Account Management: Finding Proactive Ways to Establish Customer Success Plans

When it comes to your B2B business, you surely know how…

How to Protect your Revenue in Uncertain Economic Times

The State of Affairs I’m sure you’ve noticed that words like…

6 Account Management Myths (versus Reality)

Myth #1: A computer can do my job. Reality: Account management…

The Secret Powers of Account Managers

At Kapta, we pose a question to all businesses:

Top 5 Questions All Account Managers Should Be Asking Themselves

 

Do You Know the 3 Primary Goals For Your Customer?

All Account Managers should be asking this question to…

How Account Managers With High-Value Customers Can Level-Up

Today Key Account Managers of high-value accounts face…

Subscribe to the Kapta newsletter