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What Is a Key Account Plan, and How Does it Affect Your Bottom Line?

No matter how long you’ve been doing business, everyone is…

Critical Behaviors your team must adopt to get the most from Key Account Management software

Key Account Management (KAM) is an essential function in your…

Why Forward-Thinking Chief Revenue Officers are Investing in Key Account Management Software

According to the Pareto Principle, or 80/20 rule, 80% of your…

4 Dysfunctional Beliefs of Quarterly Business Reviews

When it comes to Quarterly Business Reviews (QBRs) most teams…

Tips for Getting Off to a Good Start with Your New Strategic Accounts

For better or worse accounts get shaken up at the beginning…

The Best Way to Gauge Key Account Manager Performance

Key Account Managers are tasked with ongoing, dynamic…

Three Tips For Key Account Managers To Impress in Your Next One-On-One

If you were working in sales last year you sure earned your…

Introducing KAMGenius – the Best Tool for Account Managers to Grow in Their Career

If you have been following me for some time, you know I…

Signs That It’s Time To Invest in Key Account Management Software

It’s true now and it was true pre-COVID-19: customers are…

How and Why to Track Customer Outcomes

There’s been a lot of talk lately about getting to the next…

What To Do When Your Client Executive Sponsor Leaves

If your stomach flipped just reading that headline, we get…

How to Respond to Negative Customer Feedback

We all want positive feedback, but sometimes we don’t get it.…

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