How the Key Account Management Process Feeds into KAM Software

Breaking down the key account management process and how KAM…

How Voice of Customer Software Improves Account Management Efficiency

Even when you have a team of all-star key account managers,…

Your Guide to Account Management Software in 2022

Growing a strong account management team requires more than…

The Key Account Strategy Template for B2B Businesses

Creating an ironclad plan for key account management that…

The Fundamental Guide to Account Planning

Key account management is as much a science as it is an art.…

Tools Every Account Manager Should Be Using and How To Wield Them Effectively

There’s a tool for every job or task. Carpenters use things…

4 Critical Components of High Performing Account Management

According to research by Rain Group, organizations that are…

Tips to Onboard Your Account Managers More Effectively

Customers hate account turnover. It usually means that they…

To Be a Better Account Manager, Be A Better Storyteller

As an account manager, you listen to your clients’ problems…

When an Account Manager Leaves Your Team, How Big a Gap Is Left?

It is estimated that people change jobs an average of 12 times

Tips for Getting Off to a Good Start with Your New Strategic Accounts

For better or worse accounts get shaken up at the beginning…

Account Managers: Close out the Year Strong

It’s the final quarter of the year—time to assess where you…

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