Strategies to Increase Retention and Expansion of Your Key Accounts
Only 28% of account management channels consistently achieve…
May 30, 2023
Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth
As the B2B market becomes increasingly competitive and saturated…
May 22, 2023
Your First 100 Days as an Account Management Leader: Everything You Need to Know
As an account management leader, there are a wide variety of…
June 27, 2022
How to Successfully Manage Customer Churn
Customers will leave for just about any reason today — and more…
February 22, 2022
Is Your Customer at Risk of Churn? 5 Ways to Find Out
It’s a key account manager’s worst nightmare: One day, out of…
February 14, 2022
How the Key Account Management Process Feeds into KAM Software
Breaking down the key account management process and how KAM…
January 10, 2022
Our KAM Process: Your Roadmap for Building Customer Engagement
Key account management can be an overwhelming idea. Oftentimes,…
November 15, 2021
Account Management Tools to Simplify the KAM Process
Retaining clients requires more than good reactive support and…
September 20, 2021
What's Missing in Your Customer Success Software?
Lack of visibility is one of the biggest problems impacting key…
September 7, 2021
The Fundamental Guide to Account Planning
Key account management is as much a science as it is an art.…
August 30, 2021
How to Get the Most out of Your Key Account Management Software even if your CRM Data is Garbage
Dirty CRM data is a problem. It decays 30-70% per year depending…
May 10, 2021
Tips for Getting Off to a Good Start with Your New Strategic Accounts
For better or worse accounts get shaken up at the beginning of…
April 12, 2021