๐ ๐๐๐ฒ๐ฌ ๐ญ๐จ ๐๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ญ๐๐ง๐ญ๐ข๐จ๐ง ๐๐๐ญ๐๐ฌ
As leaders responsible for nurturing account growth, renewals,โฆ
November 21, 2024
Why the Sales to CSM Handoff Is The Most Important Moment in the Customer Journey
The Importance of a Seamless Sales to CS Handoff Explore the โฆ
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Empathy Training: Transforming Account Teams for Better Client Relationships
The High Cost of Low Empathy in Account Teams Acquiring a newโฆ
October 18, 2024
Master Internal Account Reviews: Boost Retention, Growth, Satisfaction
Account reviews are vital for retention, growth, and clientโฆ
October 9, 2024
10 Must-Have Skills to Champion Your Account Management Team
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October 1, 2024
Mastering Customer Engagement: A Complete Guide to Drive Growth & Loyalty
Introduction to Customer Engagement Customer engagement hasโฆ
September 24, 2024
Stop the Revenue Leak: A Complete Guide to Calculating and Improving Revenue Retention
Introduction to Revenue Retention Revenue retention is aโฆ
September 22, 2024
6 Tips to Thrive When New Sales Are Down
Let's Talk Retention If you are part of an account managementโฆ
September 19, 2024
Beyond the Initial Sale: The key to 'Land and Expand' Success
September 10, 2024Unlock the Full Potential of Account Management with Kapta
Discover how Kapta's Key Account Management Software can elevateโฆ
September 6, 2024
Transforming Organizations: Lessons from John Kotter's Change Model
John Kotter's 8-Step Change Model guides organizational change,โฆ
August 20, 2024
Maximizing Customer Lifetime Value: The Power of Customer Bonding
Discover why customer joy won't increase retention and how toโฆ
August 16, 2024