What is a Risk-Aware Key Account Manager and Should You Become One?

Key accounts represent up to 70% of your company’s revenue. So,…

Creating a Risk Mitigation Plan for At-Risk Accounts

In a perfect world, there would be no threats to our key account…

Navigating Common Churn Risks in Your Key Account Portfolio

Doing business with key accounts isn’t always smooth sailing.…

Risk Management Strategies for Key Account Management Teams

There are various forces in the business world causing stress…

Top Questions to Ask Your Account Managers About At-Risk Customers

Today, more than ever, businesses need to be on the lookout for…

Conducting an At-Risk Key Accounts Review Meeting to Minimize Customer Churn

Customer churn is an unavoidable fact of business, but it’s…

6 Ways to Identify At-Risk Key Accounts to Prevent Churn

In today’s B2B environment, it’s become increasingly difficult…

How to Recognize At-Risk Accounts to Minimize Churn

Key accounts are the lifeblood of your business. Losing even one…

Strategies to Increase Retention and Expansion of Your Key Accounts

Only 28% of account management channels consistently achieve…

Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth

As the B2B market becomes increasingly competitive and saturated…

Minimize Account Management Risks by Optimizing Your Process

Managing mega accounts where a single customer is worth up to…

5 Risks of Overloading Your Key Account Managers

How many accounts can a key account manager (KAM) handle…

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