Your First 100 Days as an Account Management Leader: Everything You Need to Know

As an account management leader, there are a wide variety of…

Your First 100 Days as an Account Management Leader Part 7: Ensuring Your Account Management Team Is Equipped

Strong sales and account management leaders can pave the way to…

Your First 100 Days as an Account Management Leader Part 5: Leading and Lagging Indicators Your Team Should Hit

Analyzing the same thorny, complex challenges from different…

Your First 100 Days as an Account Management Leader Part 3: Why Are Customer Touch Points Important?

When customers have any type of negative experience, it can have…

Your First 100 Days as an Account Management Leader Part 2: When and How to Review Customer Health Scores

The secret to a strong revenue pipeline isn't continual growth…

Your First 100 Days as an Account Management Leader Part 1: How to Create a KAM Process

Developing a strong key account management team can be a…

The Fundamental Guide to Account Planning

Key account management is as much a science as it is an art.…

Are You Utilizing Strategic Account Mapping Successfully?

The relationship you form and maintain with decision-makers in…

Why Modern Businesses Have Adopted New Account Planning Methods

System management is the backbone of creating standardized,…

The Role of Automation in Strategic Account Planning

You know that building real, human relationships with your…

Do's and Don'ts When Creating a Key Account Plan Template

Good relationships are the only way to hold onto hard-won…

What Is a Key Account Plan, and How Does it Affect Your Bottom Line?

No matter how long you’ve been doing business, everyone is…

Subscribe to the Kapta newsletter