Account Management Tools to Simplify the KAM Process

Retaining clients requires more than good reactive support…

What's Missing in Your Customer Success Software?

Lack of visibility is one of the biggest problems impacting…

5 Things to Look for in a Strategic Account Planning Software

Relationships are at the core of every account. But it takes…

How CRM Integration Is Changing the Strategic Account Planning Process

Fragmented processes can cost your organization a lot of…

Tools Every Account Manager Should Be Using and How To Wield Them Effectively

There’s a tool for every job or task. Carpenters use things…

The Role of Automation in Strategic Account Planning

You know that building real, human relationships with your…

How to Get the Most out of Your Key Account Management Software even if your CRM Data is Garbage

Dirty CRM data is a problem. It decays 30-70% per year …

How to Set and Accomplish Goals in QBR Meetings

Quarterly Business Reviews are not regarded as favorably as…

What’s the Difference Between Key Account Management and Customer Success?

As many businesses are moving from large sales and support…

Key Account Management: Finding Proactive Ways to Establish Customer Success Plans

When it comes to your B2B business, you surely know how…

How to Protect your Revenue in Uncertain Economic Times

The State of Affairs I’m sure you’ve noticed that words like…

6 Account Management Myths (versus Reality)

Myth #1: A computer can do my job. Reality: Account…

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