Proven Strategies for Maximizing Customer Lifetime Value
If you’re watching your budget right now like many companies,…
April 17, 2023
How to Support Key Account Managers for World-Class Success
Companies have shifted their focus from high growth at any cost…
March 20, 2023
Key Account Managers - Overcome Imposter Syndrome to Believe You Belong in the Room with Executives
It’s easy to psych yourself out when preparing to meet with…
March 6, 2023
Facilitate Customer Onboarding Success with a Key Account Management Solution
Greater than 90% of customers feel their onboarding experience…
February 20, 2023
How Customer Advisory Boards Help Grow and Retain Key Accounts
I really enjoyed hosting a webinar with Betsy Westhafer of the…
January 23, 2023
The Keys to Account Retention
There’s been some conversation about factors that influence…
January 16, 2023
What Account Managers Should Do if They are Laid Off
There’s been a lot of talk about an economic downturn for months…
December 27, 2022
Why You Should Attend KAMCon 2023
Are you going to KAMCon in 2023? We just announced the…
December 12, 2022
How to turn Quarterly Business Reviews into your Competitive Advantage
Most quarterly business reviews (QBRs) are a missed opportunity.…
October 31, 2022
How to strategically prepare for a successful QBR
It takes plenty of time and effort to prepare for a Quarterly…
October 17, 2022
Kapta’s new QBR Software — Deliver strategic business reviews your customers value
We are excited to announce the launch of Kapta’s new Quarterly…
October 3, 2022
Why Key Account Management Matters
For most B2B companies, about 70% of annual revenue comes from…
September 19, 2022