What Is the Difference Between Key Account Management and CRM?
One of the questions I hear a lot when I tell people about Kapta…
December 4, 2015
Key Account Management: Finding Proactive Ways to Establish Customer Success Plans
When it comes to your B2B business, you surely know how…
November 30, 2015
10 Ideas to Drive More Sales from your Key Accounts
It’s easy forget that often the fastest and simplest route to…
November 24, 2015
Keys to Account Management with Ed Powers
Keys to Account Management with Ed Powers 11 Keys to…
November 23, 2015
How to Protect your Revenue in Uncertain Economic Times
The State of Affairs I’m sure you’ve noticed that words like…
November 11, 2015
Why the Joint Success Plan will benefit your Key Account relationships
It’s easy to forget that business accounts are about people, not…
November 3, 2015
6 Account Management Myths (versus Reality)
Myth #1: A computer can do my job. Reality: Account management…
October 19, 2015
Cranky Customer Brain Decoder [Infographic]
Do you know what your customers are really thinking? Use this…
October 12, 2015
The Secret Powers of Account Managers
At Kapta, we pose a question to all businesses:
October 7, 2015
Top 5 Questions All Account Managers Should Be Asking Themselves
September 30, 2015Do You Know the 3 Primary Goals For Your Customer?
All Account Managers should be asking this question to…
September 23, 2015
How Account Managers With High-Value Customers Can Level-Up
Today Key Account Managers of high-value accounts face…
September 17, 2015