About

CEO at Kapta
Alex Raymond is the CEO of Kapta.

How to Set and Accomplish Goals in QBR Meetings

Quarterly Business Reviews are not regarded as favorably as an…

Why Key Account Management Is Your Secret Weapon for Revenue Growth

While many companies may show interest in Key Account Management…

How Customer Collaboration Produces a Positive Outcome for All

One of the most honest relationships you can have in business is…

How to Make More Money as a Key Account Manager

Key Account Management (KAM) is a vital process in any medium or…

9 QBR Mistakes that Scream Inexperience

Quarterly business reviews (QBRs) are critical, yet also…

How to Prepare a Useful Quarterly Business Review

A Quarterly Business Review (QBR) could be one of the most…

Collaborate! Three Ways to Enhance Your Key Account Partnership

The best endorsements come from your existing customers. What…

3 Ways to Use Active Key Account Planning

Being a Key Account Manager (KAM) involves a lot of proactive…

Five QBR Best Practices for KAMs

Quarterly business reviews.

How to Build Deeper Customer Relationships with Key Account Management

Key Account Management (KAM) is not just a clever sales trick…

Summer Slowdown? 3 Ways to Recharge Your KAM Program

Summer tends to be slow for many businesses, but don’t assume…

Why Key Account Management Software is the next-generation CRM

Customer retention is a vital activity for businesses large and…

Subscribe to the Kapta newsletter