5 Account Planning Strategies That Bolster Customer Satisfaction
Key account planning is a process that is beneficial to key…
August 22, 2016
Account Planning Tips for Key Account Managers
One thing that all great key account managers have in common is…
August 15, 2016
How Tracking Customer Goals Can Help Your Business Win Big
82% of people have stopped doing business with a company…
July 29, 2016
How to Use Net Promoter Scores to Better Understand Your Customers
One of the most important pieces of information for key account…
July 25, 2016
Addressing Unique Challenges Facing Key International Account Managers
The process of designing a strategic plan for an international…
July 18, 2016
Win Your Customers Over and Over Again
When you’re into key account management up to your ears, it’s…
July 10, 2016
4 Ways to Strengthen Relationships and Improve Key Account Planning
Picture this: It’s the Monday morning Account Planning meeting,…
July 3, 2016
Keep Your Top Clients Engaged With Strategic Key Account Planning
Effective key account planning should always include a strategic…
June 27, 2016
10 Tips for Successful Key Account Management
In a romantic comedy, the story ends when the couple says “I…
June 19, 2016
How to Improve Account Planning and Win the Loyalty of Your Key Accounts
Developing an effective strategy for a customer requires a key…
June 13, 2016
5 Steps to More Proactive Key Account Planning
Key account management can present a number of challenges. Pain…
June 6, 2016
The Power of Voice of Customer Mapping in Key Account Management
What is Voice of Customer (VOC)? Voice of Customer is a hidden…
May 31, 2016