When an Account Manager Leaves Your Team, How Big a Gap Is Left?
It is estimated that people change jobs an average of12 times…
May 17, 2021
Tips for Getting Off to a Good Start with Your New Strategic Accounts
For better or worse accounts get shaken up at the beginning of…
April 12, 2021
Account Managers: Close out the Year Strong
It’s the final quarter of the year—time to assess where you…
October 19, 2020
Are You Managing Your Accounts? Or are THEY Managing YOU? Five Questions to Ask
If you’re an account manager, you should always be asking…
September 7, 2020
Make Your Account Reviews Count: Your guide to leading account reviews that drive client satisfaction and open the door to organic growth
Don’t just check the box. Move the needle. Account reviews are…
February 3, 2020
Team Building Inspiration for your Key Account Managers
We talk a lot about customer engagement here at Kapta, and…
January 20, 2020
Are You Purposeful With Your Account Plans?
Being purposeful can mean a variety of different things to…
March 18, 2019
Career Paths for Successful Key Account Managers
Key Account Management is demanding work, but many businesses…
September 26, 2017
What Key Account Managers Should Always Consider For Their Strategic Planning
Most businesses today depend on growth to thrive. For some, it’s…
May 21, 2017
VOC vs. Customer Surveys: Which Forms Better Strategic Relationships?
As a key account manager, your main focus is on finding new ways…
September 5, 2016
How Secure Are Your Key Accounts?
As a key account manager, it’s important to always keep this…
February 8, 2016
How to Keep your Key Account Managers from Only Chasing Checks
Your key account managers are the unsung heroes of your B2B…
January 17, 2016