Why Your QBRs Suck

It’s the end of the year again and all of your top customers…

Keys to Account Management with Ed Powers

Keys to Account Management with Ed Powers 11 Keys to…

How to Protect your Revenue in Uncertain Economic Times

The State of Affairs I’m sure you’ve noticed that words like…

Why the Joint Success Plan will benefit your Key Account relationships

It’s easy to forget that business accounts are about people, not…

6 Account Management Myths (versus Reality)

Myth #1: A computer can do my job. Reality: Account management…

Cranky Customer Brain Decoder [Infographic]

Do you know what your customers are really thinking? Use this…

The Secret Powers of Account Managers

At Kapta, we pose a question to all businesses:

Top 5 Questions All Account Managers Should Be Asking Themselves

Do You Know the 3 Primary Goals For Your Customer?

All Account Managers should be asking this question to…

How Account Managers With High-Value Customers Can Level-Up

Today Key Account Managers of high-value accounts face…

Kapta Announces Integration With Salesforce That Gives Account Managers Single Source for Customer Information

Today at Dreamforce, we announced that our SaaS platform…

Top 4 Things Account Managers Can Do to Lock-in Key Accounts

At Kapta, we‘ve talked to dozens of key account managers and…

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