How to Keep your Key Account Managers from Only Chasing Checks
Your key account managers are the unsung heroes of your B2B…
January 17, 2016
Why Your QBRs Suck
It’s the end of the year again and all of your top customers…
December 22, 2015
Keys to Account Management with Ed Powers
Keys to Account Management with Ed Powers 11 Keys to…
November 23, 2015
How to Protect your Revenue in Uncertain Economic Times
The State of Affairs I’m sure you’ve noticed that words like…
November 11, 2015
Why the Joint Success Plan will benefit your Key Account relationships
It’s easy to forget that business accounts are about people, not…
November 3, 2015
6 Account Management Myths (versus Reality)
Myth #1: A computer can do my job. Reality: Account management…
October 19, 2015
Cranky Customer Brain Decoder [Infographic]
Do you know what your customers are really thinking? Use this…
October 12, 2015
The Secret Powers of Account Managers
At Kapta, we pose a question to all businesses:
October 7, 2015
Top 5 Questions All Account Managers Should Be Asking Themselves
September 30, 2015Do You Know the 3 Primary Goals For Your Customer?
All Account Managers should be asking this question to…
September 23, 2015
How Account Managers With High-Value Customers Can Level-Up
Today Key Account Managers of high-value accounts face…
September 17, 2015
Kapta Announces Integration With Salesforce That Gives Account Managers Single Source for Customer Information
Today at Dreamforce, we announced that our SaaS platform…
September 14, 2015