How to get Out of the Weeds and Be More Strategic as a Key Account Manager
Your relationships with customers aren’t immune to problems.…
September 3, 2018
The Holy Grail of Key Account Management (Part 2): Becoming More Strategic
Welcome to part two of the Holy Grail of Key Account Management…
July 9, 2018
How to Avoid Being “Just Another Vendor” for your Key Accounts
Key Account Managers (KAMs) have a fairly hefty task when it…
February 21, 2018
Five QBR Best Practices for KAMs
Quarterly business reviews.
August 18, 2017
Summer Slowdown? 3 Ways to Recharge Your KAM Program
Summer tends to be slow for many businesses, but don’t assume…
August 11, 2017
How to Win the War Against Boring Quarterly Business Reviews
The Quarterly Business Review: An Underutilized Opportunity for…
October 31, 2016
How to Protect your Revenue in Uncertain Economic Times
The State of Affairs I’m sure you’ve noticed that words like…
November 11, 2015
6 Account Management Myths (versus Reality)
Myth #1: A computer can do my job. Reality: Account management…
October 19, 2015
Cranky Customer Brain Decoder [Infographic]
Do you know what your customers are really thinking? Use this…
October 12, 2015
Top 5 Questions All Account Managers Should Be Asking Themselves
September 30, 2015How Account Managers With High-Value Customers Can Level-Up
Today Key Account Managers of high-value accounts face…
September 17, 2015
Kapta Announces Integration With Salesforce That Gives Account Managers Single Source for Customer Information
Today at Dreamforce, we announced that our SaaS platform…
September 14, 2015