Automation and Relationships: Choosing the Best KAM Software

Your key account management teams need to be talking to client…

4 Steps to Creating a Successful KAM Program

Key account management, or KAM, is one of the most valuable…

Underutilized Account Management Tools and Techniques

Splitting your organization's accounts into general accounts,…

The Future of Automated Account Management

Relationships are the most important part of successful account…

Customer Success Platform vs. Account Management Software

The terms key account management and customer success are often…

The Fundamental Guide to Account Planning

Key account management is as much a science as it is an art.…

How to Identify Key Accounts

Key accounts are essential to your business. They are the 20% of…

What Is a Key Account Plan, and How Does it Affect Your Bottom Line?

No matter how long you’ve been doing business, everyone is…

Critical Behaviors your team must adopt to get the most from Key Account Management software

Key Account Management (KAM) is an essential function in your…

Why Forward-Thinking Chief Revenue Officers are Investing in Key Account Management Software

According to the Pareto Principle, or 80/20 rule, 80% of your…

4 Dysfunctional Beliefs of Quarterly Business Reviews

When it comes to Quarterly Business Reviews (QBRs) most teams…

Building Relationships with New Strategic Accounts

For better or worse accounts get shaken up at the beginning of…

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