6 Step Guide on How to Create a Strong Org Chart

Staying on top of all the people and different motivations in…

Setting the Foundation for Your Customer Strategy with a SWOT Analysis

Creating a long-term plan for every client in your company's…

Our KAM Process: Your Roadmap for Building Customer Engagement

Key account management can be an overwhelming idea. Oftentimes,…

Invest in Key Account Management Software, Not Your CRM

The tools you choose to utilize will make or break your success.…

Automation and Relationships: Choosing the Best KAM Software

Your key account management teams need to be talking to client…

4 Steps to Creating a Successful KAM Program

Key account management, or KAM, is one of the most valuable…

Underutilized Account Management Tools and Techniques

Splitting your organization's accounts into general accounts,…

The Key Account Strategy Template for B2B Businesses

Creating an ironclad plan for key account management that guides…

The Future of Automated Account Management

Relationships are the most important part of successful account…

Account Management Tools to Simplify the KAM Process

Retaining clients requires more than good reactive support and…

Customer Success Platform vs. Account Management Software

The terms key account management and customer success are often…

What's Missing in Your Customer Success Software?

Lack of visibility is one of the biggest problems impacting key…

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