4 Steps to Creating a Successful KAM Program

Key account management, or KAM, is one of the most valuable…

Underutilized Account Management Tools and Techniques

Splitting your organization's accounts into general accounts,…

The Key Account Strategy Template for B2B Businesses

Creating an ironclad plan for key account management that guides…

The Future of Automated Account Management

Relationships are the most important part of successful account…

Account Management Tools to Simplify the KAM Process

Retaining clients requires more than good reactive support and…

Customer Success Platform vs. Account Management Software

The terms key account management and customer success are often…

What's Missing in Your Customer Success Software?

Lack of visibility is one of the biggest problems impacting key…

The Fundamental Guide to Account Planning

Key account management is as much a science as it is an art.…

How to Identify Key Accounts

Key accounts are essential to your business. They are the 20% of…

4 Red Flags that Your Customer isn’t Finding Value in Your QBRs

QBRs are an essential part of the account management process.…

5 Things to Look for in a Strategic Account Planning Software

Relationships are at the core of every account. But it takes…

How CRM Integration Is Changing the Strategic Account Planning Process

Fragmented processes can cost your organization a lot of money…

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