Why Change Management Matters in Strategic Account Management Software Deployments
Strategic Account Management (SAM) software can help you up your…
November 26, 2018
How much can you make as a Key Account Manager?
Many salespeople know that the next logical step in their career…
November 15, 2018
A Guide to Kapta eBooks
If you’re not consistently educating yourself, you’re never…
November 5, 2018
It’s QBR Season – Make Sure You’re Doing These 5 Things
As the leaves on the trees begin to change and the temperatures…
November 1, 2018
The 90-minute Account Plan: a Playbook for Key Account Success
How many key account managers out there dread account plans?…
October 29, 2018
Defying the Odds: Coaching Your Account Team to Success
Being in charge of an account team isn’t a job that just anyone…
October 22, 2018
KAMCon 2018: Day 2 Recap
The second day of KAMCon 2018 started with snow on the ground.…
October 11, 2018
Delight Your Customers by Delivering Their Outcomes
We all want to be liked. It’s just a part of our DNA. Ever since…
October 8, 2018
What Your Customer Wants
To be a successful key account manager or even just an effective…
October 1, 2018
Best of the Kapta Blog
Here at Kapta, we pride ourselves on producing quality,…
September 27, 2018
How to Create Customers for Life
The longer that a customer works with your organization and the…
September 20, 2018
How to Lose a Customer Without Even Trying
In the key account management game, having a solid roster of key…
September 13, 2018