Your First 100 Days as an Account Management Leader Part 2: When and How to Review Customer Health Scores
The secret to a strong revenue pipeline isn't continual growth…
May 16, 2022
Your First 100 Days as an Account Management Leader Part 1: How to Create a KAM Process
Developing a strong key account management team can be a…
May 9, 2022
6 Tips to Reduce Customer Churn
According to Recurly Research in 2020, "B2C companies experience…
January 31, 2022
How the Key Account Management Process Feeds into KAM Software
Breaking down the key account management process and how KAM…
January 10, 2022
Automation and Relationships: Choosing the Best KAM Software
Your key account management teams need to be talking to client…
October 18, 2021
4 Steps to Creating a Successful KAM Program
Key account management, or KAM, is one of the most valuable…
October 11, 2021
The Key Account Strategy Template for B2B Businesses
Creating an ironclad plan for key account management that guides…
September 27, 2021
5 Things to Look for in a Strategic Account Planning Software
Relationships are at the core of every account. But it takes…
August 9, 2021
How CRM Integration Is Changing the Strategic Account Planning Process
Fragmented processes can cost your organization a lot of money…
August 2, 2021
Are You Utilizing Strategic Account Mapping Successfully?
The relationship you form and maintain with decision-makers in…
July 26, 2021
Building Relationships with New Strategic Accounts
For better or worse accounts get shaken up at the beginning of…
April 12, 2021
The Four Pillars of Building a Strong Account Plan
Do you know what goes into a strong account plan? If you already…
April 29, 2019