6 Ways to Identify At-Risk Key Accounts to Prevent Churn
In today’s B2B environment, it’s become increasingly difficult…
June 12, 2023
How to Recognize At-Risk Accounts to Minimize Churn
Key accounts are the lifeblood of your business. Losing even one…
June 5, 2023
Strategies to Increase Retention and Expansion of Your Key Accounts
Only 28% of account management channels consistently achieve…
May 30, 2023
Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth
As the B2B market becomes increasingly competitive and saturated…
May 22, 2023
Peer Coaching for Key Account Managers
Top Key Account Managers (KAMs) continually build their skills…
November 14, 2022
How to Coach Account Managers Through the Internal Account Review
You invest tons of time and energy preparing for your quarterly…
November 7, 2022
How to turn Quarterly Business Reviews into your Competitive Advantage
Most quarterly business reviews (QBRs) are a missed opportunity.…
October 31, 2022
Successful QBR! So what?
You had a productive quarterly business review (QBR) with a…
October 24, 2022
How to strategically prepare for a successful QBR
It takes plenty of time and effort to prepare for a Quarterly…
October 17, 2022
The internal account review - an essential step in QBR preparation
How you prepare for Quarterly Business Reviews (QBRs) is…
October 10, 2022
Streamline QBRs - Business Reviews -EBRs with Kapta
We are excited to announce the launch of Kapta’s new Quarterly…
October 3, 2022
Taking Your Voice of Customer Program to the Next Level
Best-in-class Voice of Customer (VOC) programs increase customer…
September 26, 2022