How to strategically prepare for a successful QBR
It takes plenty of time and effort to prepare for a Quarterly…
October 17, 2022
The internal account review - an essential step in QBR preparation
How you prepare for Quarterly Business Reviews (QBRs) is…
October 10, 2022
Kapta’s new QBR Software — Deliver strategic business reviews your customers value
We are excited to announce the launch of Kapta’s new Quarterly…
October 3, 2022
Taking Your Voice of Customer Program to the Next Level
Best-in-class Voice of Customer (VOC) programs increase customer…
September 26, 2022
Why Key Account Management Matters
For most B2B companies, about 70% of annual revenue comes from…
September 19, 2022
How Successful Key Account Managers Continually Build Their Skills
Successful Key Account Managers (KAMs) are always…
September 12, 2022
Leverage Buyer Psychology for Better Account Management Outcomes
I really enjoyed working with Ed Powers on his KAMGenius course,…
September 6, 2022
9 Advanced Concepts for Ultimate Key Account Management Success
Key account management is a journey and along the way, key…
August 29, 2022
5 Essential Tools for Effective Key Account Management
Top-performing key account managers (KAMs) are 2.5 times more…
August 22, 2022
The Fundamentals of Key Account Management
There are many activities required for successful key account…
August 15, 2022
How to thrive during a recession and times of economic uncertainty
There’s so much uncertainty in the marketplace now. With a…
August 8, 2022
How to become a Trusted Advisor to your key accounts
Are you an account manager (AM) trapped in vendor status with…
August 1, 2022