The Balanced Strategic Account Team
In the age of big superhero blockbuster films coming out…
November 29, 2018
Why Change Management Matters in Strategic Account Management Software Deployments
Strategic Account Management (SAM) software can help you up your…
November 26, 2018
A Strategic Account Manager Job Description You Can Steal (and Post)
Strategic Account Managers are an integral part of every…
November 19, 2018
How much can you make as a Key Account Manager?
Many salespeople know that the next logical step in their career…
November 15, 2018
How to Tell If You’re Well-Suited to Be a Key Account Manager
Being a key account manager is one of the highest achievements…
November 12, 2018
How to Get Stellar Customer Feedback through a Voice of Customer Process
One of the cornerstones of key account management is Voice of…
November 8, 2018
A Guide to Kapta eBooks
If you’re not consistently educating yourself, you’re never…
November 5, 2018
It’s QBR Season – Make Sure You’re Doing These 5 Things
As the leaves on the trees begin to change and the temperatures…
November 1, 2018
The 90-minute Account Plan: a Playbook for Key Account Success
How many key account managers out there dread account plans?…
October 29, 2018
Why Emotions Still Rule When It Comes to Customer Decision-Making
Although we’d all like to think of ourselves as rational…
October 25, 2018
Defying the Odds: Coaching Your Account Team to Success
Being in charge of an account team isn’t a job that just anyone…
October 22, 2018
4 Customer Success Tools to Achieve Value-Based Outcomes
Customer success doesn’t come without a fair amount of…
October 16, 2018