How to Communicate with Your Customers to Maximum Effect

During our KAMCon event last week, there was lots of talk about…

Investing in Key Account Management PROCESS Before TOOLS

At Kapta, we’re all about technology and we’re proud of the work…

Q4 Planning for Key Account Managers

Where did the year go? It seems like just a few weeks ago we…

Top Tools for Key Account Managers

Every profession requires the right tools. Without them, we’d do…

How to Spot a Great Key Account Manager

In any field, when we’re hiring a new person to fill a role, we…

How Key Account Managers Can Use LinkedIn to Maximum Effect

Social media has rapidly changed society over the last decade or…

What’s Your Definition of Key Account Management?

For some things in life, there is a clear-cut, right or wrong…

6 Steps to Getting the Most out of Kapta

When you invest in a new software tool, you want to know for a…

Delegation Principles Every Key Account Manager Needs to Understand to the Fullest

How good are you at delegating? Do you just divide parts of a…

Change Management Success Factors – It’s Not A One And Done Process

Change is inevitable for any organization, and although some are…

How to Protect Your Business When Things Get Tough

A customer-centered strategy can help vendors thrive in a…

When Implementing KAM Tools, Budgeting Time Is Equally As Important As Money

It doesn’t matter what line of work you’re in; time can be…

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