Performance Reviews for Key Account Managers

When it’s time to do a performance review for your key account…

Make Your Account Reviews Count: Your guide to leading account reviews that drive client satisfaction and open the door to organic growth

Don’t just check the box. Move the needle. Account reviews are…

Team Building Inspiration for your Key Account Managers

We talk a lot about customer engagement here at Kapta, and…

Why Marketing Agencies Are Investing in Key Account Management

Key Account Management is the art of engaging with high-value…

Your New Year’s Resolutions: What Makes Change Management Work?

Change is constant. But there’s no time like the New Year to…

Change Management Best Practices for Key Account Managers

Change is a part of life and while some organizations might hope…

How to Communicate with Your Customers to Maximum Effect

During our KAMCon event last week, there was lots of talk about…

Investing in Key Account Management PROCESS Before TOOLS

At Kapta, we’re all about technology and we’re proud of the work…

Q4 Planning for Key Account Managers

Where did the year go? It seems like just a few weeks ago we…

Top Tools for Key Account Managers

Every profession requires the right tools. Without them, we’d do…

How to Spot a Great Key Account Manager

In any field, when we’re hiring a new person to fill a role, we…

How Key Account Managers Can Use LinkedIn to Maximum Effect

Social media has rapidly changed society over the last decade or…

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