What’s Your Definition of Key Account Management?
For some things in life, there is a clear-cut, right or wrong…
September 9, 2019
6 Steps to Getting the Most out of Kapta
When you invest in a new software tool, you want to know for a…
August 26, 2019
Delegation Principles Every Key Account Manager Needs to Understand to the Fullest
How good are you at delegating? Do you just divide parts of a…
August 19, 2019
Change Management Success Factors – It’s Not A One And Done Process
Change is inevitable for any organization, and although some are…
August 12, 2019
How to Protect Your Business When Things Get Tough
A customer-centered strategy can help vendors thrive in a…
August 5, 2019
When Implementing KAM Tools, Budgeting Time Is Equally As Important As Money
It doesn’t matter what line of work you’re in; time can be…
July 29, 2019
Using Customer Journey Maps to Create Effective Account Plans
How do you create your account plans? Do you start from scratch…
July 21, 2019
Here’s Why Using NPS (Net Promoter Score) is LAZY and is Putting Your Company at RISK
Are you using the Net Promoter Score (NPS) to gauge the health…
July 8, 2019
Why Investing in Key Account Management is a Better Bet Than Investing in Sales Right Now
In business, as in everyday life, many of our decisions are…
July 1, 2019
How Much is Your CRM Really Costing You?
We hate to break it to you, but you’re spending too much on your…
June 24, 2019
How To Enhance Your Individual Workflow for Key Account Manager
No matter what it is in life, it’s good to be the best at it.…
June 17, 2019
How to Use Purpose and Vision Messaging to Grow Your Key Account Management Program
It’s no secret that if your organization is new to key account…
June 10, 2019