How to Recognize At-Risk Accounts to Minimize Churn
Key accounts are the lifeblood of your business. Losing even one…
June 5, 2023
Strategies to Increase Retention and Expansion of Your Key Accounts
Only 28% of account management channels consistently achieve…
May 30, 2023
Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth
As the B2B market becomes increasingly competitive and saturated…
May 22, 2023
Minimize Account Management Risks by Optimizing Your Process
Managing mega accounts where a single customer is worth up to…
May 15, 2023
5 Risks of Overloading Your Key Account Managers
How many accounts can a key account manager (KAM) handle…
May 8, 2023
How to Develop a Customer Success Culture for Predictable Customer Retention
Customer success is essential to the long-term growth of your…
May 1, 2023
Rediscover Your Key Accounts to Boost Retention During Economic Uncertainty
There’s been talk of a recession for a while and it’s been a…
April 24, 2023
Proven Strategies for Maximizing Customer Lifetime Value
If you’re watching your budget right now like many companies,…
April 17, 2023
Boost Your Productivity and Effectiveness by Creating a Key Account Management Success Strategy
Productivity is something that everyone seems to struggle with,…
April 10, 2023
Change Management Essentials for Successful Account Management Program Implementation
As few as 30% of change management programs succeed, but …
April 3, 2023
How to Scale Your Key Account Management Program Without Adding Headcount
The vast majority of B2B companies realize the importance of the…
March 27, 2023
How to Support Key Account Managers for World-Class Success
Companies have shifted their focus from high growth at any cost…
March 20, 2023