How to Boost Customer Engagement Without Burdening Your Clients
Customer engagement is essential to long-term account retention…
March 13, 2023
Key Account Managers - Overcome Imposter Syndrome to Believe You Belong in the Room with Executives
It’s easy to psych yourself out when preparing to meet with…
March 6, 2023
Do More with Less – Optimize Key Account Management Productivity with KAM Software
Are your key account managers (KAMs) being hampered by manual…
February 27, 2023
Facilitate Customer Onboarding Success with a Key Account Management Solution
Greater than 90% of customers feel their onboarding experience…
February 20, 2023
Improve Customer Onboarding with a Better Sales to Customer Success Handoff
Effective customer onboarding is essential for long-term…
February 13, 2023
What is Customer Churn & What Does It Mean for Your Company
“Churn” is a term that gets used a lot in Account Management and…
January 18, 2022
How the Key Account Management Process Feeds into KAM Software
Breaking down the key account management process and how KAM…
January 10, 2022
How to Prepare a Useful Quarterly Business Review
Quarterly business reviews (QBR) are an essential part of a key…
January 3, 2022
The Future of Automated Account Management
Relationships are the most important part of successful account…
September 23, 2021
Account Management Tools to Simplify the KAM Process
Retaining clients requires more than good reactive support and…
September 20, 2021
Customer Success Platform vs. Account Management Software
The terms key account management and customer success are often…
September 13, 2021
What's Missing in Your Customer Success Software?
Lack of visibility is one of the biggest problems impacting key…
September 7, 2021