The Most Powerful Question to Ask Your Key Accounts
If you’re a key account manager, you’re probably overwhelmed…
February 21, 2016
Key Account Planning: Taking Stock and Improving Performance
If annual key account planning isn’t something that your company…
February 15, 2016
How Secure Are Your Key Accounts?
As a key account manager, it’s important to always keep this…
February 8, 2016
4 Important Differences Between Key Accounts and Sales
Every organization wants their customers to see them as…
February 1, 2016
4 Skills Every Successful Key Account Manager Needs
Key account managers (KAMs) play an integral role in the ongoing…
January 29, 2016
How to Keep your Key Account Managers from Only Chasing Checks
Your key account managers are the unsung heroes of your B2B…
January 17, 2016
How to Know When a Key Account is at Risk
Knowing when a key account is at risk is an art form of sorts,…
January 10, 2016
What’s the Difference Between Key Account Management and Customer Success?
As many businesses are moving from large sales and support teams…
January 7, 2016
Why Your QBRs Suck
It’s the end of the year again and all of your top customers…
December 22, 2015
Questions to Ask Your Key Accounts: Understanding Your Most Valuable Customers
Looking at the most valuable customers for your business, do you…
December 15, 2015
What Is the Difference Between Key Account Management and CRM?
One of the questions I hear a lot when I tell people about Kapta…
December 4, 2015
Key Account Management: Finding Proactive Ways to Establish Customer Success Plans
When it comes to your B2B business, you surely know how…
November 30, 2015