6 Ways to Identify At-Risk Key Accounts to Prevent Churn

In today’s B2B environment, it’s become increasingly difficult…

How to Recognize At-Risk Accounts to Minimize Churn

Key accounts are the lifeblood of your business. Losing even one…

Strategies to Increase Retention and Expansion of Your Key Accounts

Only 28% of account management channels consistently achieve…

Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth

As the B2B market becomes increasingly competitive and saturated…

Peer Coaching for Key Account Managers

Top Key Account Managers (KAMs) continually build their skills…

How to Coach Account Managers Through the Internal Account Review

You invest tons of time and energy preparing for your quarterly…

How to turn Quarterly Business Reviews into your Competitive Advantage

Most quarterly business reviews (QBRs) are a missed opportunity.…

Successful QBR! So what?

You had a productive quarterly business review (QBR) with a…

How to strategically prepare for a successful QBR

It takes plenty of time and effort to prepare for a Quarterly…

The internal account review - an essential step in QBR preparation

How you prepare for Quarterly Business Reviews (QBRs) is…

Kapta’s new QBR Software — Deliver strategic business reviews your customers value

We are excited to announce the launch of Kapta’s new Quarterly…

Taking Your Voice of Customer Program to the Next Level

Best-in-class Voice of Customer (VOC) programs increase customer…

Subscribe to the Kapta newsletter