Slow Growth? Try Key Account Management.

If you’re banging your head against the wall trying to figure…

How B2B Companies Put Customers First

We know from talking to B2B companies across all kinds of…

Key Account Management for Services Companies

Key Account Management is the art of engaging with high-value…

The Importance of Key Account Management During a Recession

Even before the COVID-19-induced panic, many economists were…

Profile of a Great Account Manager

In a cross-functional team, Key Account Managers are the voice…

Why Ad Agencies are Investing in Key Account Management

Key Account Management is the art of engaging with high-value…

Performance Reviews for Key Account Managers

When it’s time to do a performance review for your key account…

Make Your Account Reviews Count: Your guide to leading account reviews that drive client satisfaction and open the door to organic growth

Don’t just check the box. Move the needle. Account reviews are…

Team Building Inspiration for your Key Account Managers

We talk a lot about customer engagement here at Kapta, and…

Why Marketing Agencies Are Investing in Key Account Management

Key Account Management is the art of engaging with high-value…

Your New Year’s Resolutions: What Makes Change Management Work?

Change is constant. But there’s no time like the New Year to…

Change Management Best Practices for Key Account Managers

Change is a part of life and while some organizations might hope…

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