How to Prepare a Useful Quarterly Business Review
Quarterly business reviews (QBR) are an essential part of a key…
January 3, 2022
Utilizing a Customer Health Score to Identify Growth Opportunities
The biggest challenge most businesses face in today's market is…
December 20, 2021
How Voice of Customer Software Improves Account Management Efficiency
Even when you have a team of all-star key account managers, you…
December 13, 2021
Invest in Key Account Management Software, Not Your CRM
The tools you choose to utilize will make or break your success.…
October 25, 2021
Automation and Relationships: Choosing the Best KAM Software
Your key account management teams need to be talking to client…
October 18, 2021
4 Steps to Creating a Successful KAM Program
Key account management, or KAM, is one of the most valuable…
October 11, 2021
Underutilized Account Management Tools and Techniques
Splitting your organization's accounts into general accounts,…
October 4, 2021
The Future of Automated Account Management
Relationships are the most important part of successful account…
September 23, 2021
Customer Success Platform vs. Account Management Software
The terms key account management and customer success are often…
September 13, 2021
The Fundamental Guide to Account Planning
Key account management is as much a science as it is an art.…
August 30, 2021
How to Identify Key Accounts
Key accounts are essential to your business. They are the 20% of…
August 23, 2021
What Is a Key Account Plan, and How Does it Affect Your Bottom Line?
No matter how long you’ve been doing business, everyone is…
June 2, 2021