Your Perfect Key Account Management Solution: Build versus Buy
67% of businesses are prioritizing customer retention over new…
January 15, 2024
How to sell your CEO on Key Account Management
Struggling to effectively manage large accounts as an account…
July 5, 2022
Your First 100 Days as an Account Management Leader Part 7: Ensuring Your Account Management Team Is Equipped
Strong sales and account management leaders can pave the way to…
June 21, 2022
Your First 100 Days as an Account Management Leader Part 2: When and How to Review Customer Health Scores
The secret to a strong revenue pipeline isn't continual growth…
May 16, 2022
What is Customer Churn & What Does It Mean for Your Company
“Churn” is a term that gets used a lot in Account Management and…
January 18, 2022
How the Key Account Management Process Feeds into KAM Software
Breaking down the key account management process and how KAM…
January 10, 2022
Utilizing a Customer Health Score to Identify Growth Opportunities
The biggest challenge most businesses face in today's market is…
December 20, 2021
How Voice of Customer Software Improves Account Management Efficiency
Even when you have a team of all-star key account managers, you…
December 13, 2021
6 Step Guide on How to Create a Strong Org Chart
Staying on top of all the people and different motivations in…
November 29, 2021
Setting the Foundation for Your Customer Strategy with a SWOT Analysis
Creating a long-term plan for every client in your company's…
November 22, 2021
Your Guide to Account Management Software
Growing a strong account management team requires more than just…
November 8, 2021
Account Management Tools to Simplify the KAM Process
Retaining clients requires more than good reactive support and…
September 20, 2021