Why the Sales to CSM Handoff Is The Most Important Moment in the Customer Journey
The Importance of a Seamless Sales to CS Handoff Explore the …
October 23, 2024
10 Must-Have Skills to Champion Your Account Management Team
The Role of Strategic Leadership in Driving Growth and Success …
October 1, 2024
Mastering Customer Engagement: A Complete Guide to Drive Growth & Loyalty
Introduction to Customer Engagement Customer engagement has…
September 24, 2024
Your Guide to Account Management Software
Growing a strong account management team requires more than just…
July 1, 2024
Your Perfect Key Account Management Solution: Build versus Buy
67% of businesses are prioritizing customer retention over new…
January 15, 2024
How the Key Account Management Process Feeds into KAM Software
Breaking down the key account management process and how KAM…
January 10, 2022
Invest in Key Account Management Software, Not Your CRM
The tools you choose to utilize will make or break your success.…
October 25, 2021
5 Things to Look for in a Strategic Account Planning Software
Relationships are at the core of every account. But it takes…
August 9, 2021
How CRM Integration Is Changing the Strategic Account Planning Process
Fragmented processes can cost your organization a lot of money…
August 2, 2021
Critical Behaviors your team must adopt to get the most from Key Account Management software
Key Account Management (KAM) is an essential function in your…
May 3, 2021
Why Forward-Thinking Chief Revenue Officers are Investing in Key Account Management Software
According to the Pareto Principle, or 80/20 rule, 80% of your…
April 26, 2021
How Analytics is Improving Strategic Account Management
Psychology 101 tells us that responding with reinforcement when…
March 8, 2021