Navigating Common Churn Risks in Your Key Account Portfolio

Doing business with key accounts isn’t always smooth sailing.…

Risk Management Strategies for Key Account Management Teams

There are various forces in the business world causing stress…

Top Questions to Ask Your Account Managers About At-Risk Customers

Today, more than ever, businesses need to be on the lookout for…

Conducting an At-Risk Key Accounts Review Meeting to Minimize Customer Churn

Customer churn is an unavoidable fact of business, but it’s…

6 Ways to Identify At-Risk Key Accounts to Prevent Churn

In today’s B2B environment, it’s become increasingly difficult…

How to Recognize At-Risk Accounts to Minimize Churn

Key accounts are the lifeblood of your business. Losing even one…

Strategies to Increase Retention and Expansion of Your Key Accounts

Only 28% of account management channels consistently achieve…

Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth

As the B2B market becomes increasingly competitive and saturated…

Your First 100 Days as an Account Management Leader: Everything You Need to Know

As an account management leader, there are a wide variety of…

How to Successfully Manage Customer Churn

Customers will leave for just about any reason today — and more…

Is Your Customer at Risk of Churn? 5 Ways to Find Out

It’s a key account manager’s worst nightmare: One day, out of…

How the Key Account Management Process Feeds into KAM Software

Breaking down the key account management process and how KAM…

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