3 Core Communication Skills to Better Understand Your Customer’s Desired Outcomes
Do your account managers clearly understand their client’s…
September 26, 2023
How to Foster Customer-Centricity In Your Key Account Management Teams
Is your company as customer-centric as you claim it to be? It’s…
September 18, 2023
KAMCon 2023: The 5 Customer Love Languages to Build Customer Relationships for Life
How well do you understand your key accounts? Do you know their…
September 11, 2023
KAMCon 2023: Building a Key Account Management Success Strategy
Are you satisfied with your current key account management (KAM)…
September 8, 2023
KAMCon 2023: How Key Account Management Teams Drive Internal Collaboration
Are your key account managers (KAMs) flying solo?
August 28, 2023
KAMCon 2023: Best Practices for Key Account Management Compensation
Is your account management comp plan effective?
August 21, 2023
KAMCon 2023: Building Account Strategy On The 3 Laws of Retention
Greg Daines of ChurnRX gave a fascinating presentation at KAMCon…
August 14, 2023
KAMCon 2023: How to Hire Account Managers with Precision
CXO at GadellNet, Ashley Pyle, gave an engaging presentation at…
August 7, 2023
KAMCon 2023: How to Thrive in a World Where Customer Expectations Have Changed
CEO of Kapta, Alex Raymond, gave a presentation at KAMCon 2023…
July 31, 2023
What is a Risk-Aware Key Account Manager and Should You Become One?
Key accounts represent up to 70% of your company’s revenue. So,…
July 24, 2023
Creating a Risk Mitigation Plan for At-Risk Accounts
In a perfect world, there would be no threats to our key account…
July 17, 2023
Navigating Common Churn Risks in Your Key Account Portfolio
Doing business with key accounts isn’t always smooth sailing.…
July 10, 2023