Resist the Cutback Temptation: The Perils of Reducing a Customer Engagement Team
Are you considering layoffs due to unpredictable markets and…
January 29, 2024
Post-Sales Enablement: Giving Account Managers Tools to Excel
Is your company doing more with less? This puts account…
January 24, 2024
Invest in Key Account Management Software, Not Your CRM
The tools you choose to utilize will make or break your success.…
October 25, 2021
5 Things to Look for in a Strategic Account Planning Software
Relationships are at the core of every account. But it takes…
August 9, 2021
How CRM Integration Is Changing the Strategic Account Planning Process
Fragmented processes can cost your organization a lot of money…
August 2, 2021
Your Key Account Management Tech Stack (and Tech Hacks)
There are 3 pillars to building a truly customer-centric Key…
June 8, 2020
Your CRM is Not Enough: Why Companies are Using Dedicated KAM Software to Build Customer Engagement
In our line of work, we talk to all kinds of people, from all…
March 16, 2020
CRM and Kapta: Making the Most of Both Platforms
Many of our customers use Salesforce and/or other CRM tools for…
December 9, 2019
How Much is Your CRM Really Costing You?
We hate to break it to you, but you’re spending too much on your…
June 24, 2019
Why Your CRM Isn’t The Right Software Tool for Key Account Management and Customer Engagement
As we work through the first quarter of the year, you might have…
February 18, 2019
Are You Prepared for the Next Recession?
Surviving what might be the toughest year in living economic…
December 26, 2018
Why Your CRM Isn’t Enough for Successful Key Account Management
A company can grow in one of two ways. It can add new customers…
December 19, 2018