Advanced B2B Client Retention Tactics
Are you prioritizing a client retention strategy for business…
February 26, 2024
Shifting Customer Engagement Strategies for The Era of Results-Led Growth
Are you ready for the “Era of Results-Led Growth”? This is a…
February 19, 2024
Customer Engagement Strategies for Navigating Economic Uncertainty
Is your customer engagement team effectively navigating the…
February 12, 2024
6 Ways for Customer Engagement Teams to Build Trust with Clients
Ninety-nine percent of surveyed business leaders say trust is…
February 5, 2024
Resist the Cutback Temptation: The Perils of Reducing a Customer Engagement Team
Are you considering layoffs due to unpredictable markets and…
January 29, 2024
Post-Sales Enablement: Giving Account Managers Tools to Excel
Is your company doing more with less? This puts account…
January 24, 2024
Invest in Key Account Management Software, Not Your CRM
The tools you choose to utilize will make or break your success.…
October 25, 2021
5 Things to Look for in a Strategic Account Planning Software
Relationships are at the core of every account. But it takes…
August 9, 2021
How CRM Integration Is Changing the Strategic Account Planning Process
Fragmented processes can cost your organization a lot of money…
August 2, 2021
Your Key Account Management Tech Stack (and Tech Hacks)
There are 3 pillars to building a truly customer-centric Key…
June 8, 2020
Your CRM is Not Enough: Why Companies are Using Dedicated KAM Software to Build Customer Engagement
In our line of work, we talk to all kinds of people, from all…
March 16, 2020
CRM and Kapta: Making the Most of Both Platforms
Many of our customers use Salesforce and/or other CRM tools for…
December 9, 2019