The Case for Continuous Relationship Management

Your customers are always connected to the internet in one way…

Football Season: Key Account Managers as Quarterbacks

What do football and business have in common? Unless you work…

Customer Success for Services Companies

Up until now, Customer Success (CS) strategies have primarily…

The Economic Case for Key Account Management

You’ve probably heard all about how Key Account Management (KAM)…

Everything Your VP of Sales Needs to Know about Key Account Management

If you want to grow your revenue in a competitive B2B…

Tips to Be More Strategic as a Key Account Manager

Strategic thinking and planning are the hallmarks of…

CFOs: Get the Growth You Want with Key Account Management

Key Account Management can be a costly strategy to adopt. It…

Please Don’t Use Your CRM for Key Account Management!

Many businesses today operate with some sort of advanced…

Difference Between Proactive and Reactive Key Account Management

Management styles vary between industries and companies. While…

Key Account Managers: The Real Heroes of Your Sales Team

Key Account Management (KAM) is an essential software tool that…

How to Get Ready for the Q4 Renewal Period

As we get into Q4 (again? already?), it’s time to get your team…

Account Planning: Tips and Tricks for Long-Term Success

Unless you’re willing to understand your customers and approach…

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