Our KAM Process: Deep Dive into ACT

Our KAM ProcessTM is a proven methodology for building customer…

Our KAM Process: Deep Dive into KNOW

Last week, we wrote a high-level summary of Our KAM ProcessTM, a…

KAMCon 2019: Highlights and Takeaways from Attendees

It’s been about a month since KAMCon 2019, and we’re still…

Change Management Best Practices for Key Account Managers

Change is a part of life and while some organizations might hope…

How to Communicate with Your Customers to Maximum Effect

During our KAMCon event last week, there was lots of talk about…

Investing in Key Account Management PROCESS Before TOOLS

At Kapta, we’re all about technology and we’re proud of the work…

Q4 Planning for Key Account Managers

Where did the year go? It seems like just a few weeks ago we…

Top Tools for Key Account Managers

Every profession requires the right tools. Without them, we’d do…

How to Spot a Great Key Account Manager

In any field, when we’re hiring a new person to fill a role, we…

How Key Account Managers Can Use LinkedIn to Maximum Effect

Social media has rapidly changed society over the last decade or…

What’s Your Definition of Key Account Management?

For some things in life, there is a clear-cut, right or wrong…

Get Ready for KAMCon 2019!

It’s that time of year again. Summer is wrapping up and we’re…

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