Strategies to Increase Retention and Expansion of Your Key Accounts
Only 28% of account management channels consistently achieve…
May 30, 2023
Create a Customer-Obsessed Growth Engine to Achieve 10% Higher Growth
As the B2B market becomes increasingly competitive and saturated…
May 22, 2023
Minimize Account Management Risks by Optimizing Your Process
Managing mega accounts where a single customer is worth up to…
May 15, 2023
5 Risks of Overloading Your Key Account Managers
How many accounts can a key account manager (KAM) handle…
May 8, 2023
Rediscover Your Key Accounts to Boost Retention During Economic Uncertainty
There’s been talk of a recession for a while and it’s been a…
April 24, 2023
Proven Strategies for Maximizing Customer Lifetime Value
If you’re watching your budget right now like many companies,…
April 17, 2023
How to Support Key Account Managers for World-Class Success
Companies have shifted their focus from high growth at any cost…
March 20, 2023
Key Account Managers - Overcome Imposter Syndrome to Believe You Belong in the Room with Executives
It’s easy to psych yourself out when preparing to meet with…
March 6, 2023
Facilitate Customer Onboarding Success with a Key Account Management Solution
Greater than 90% of customers feel their onboarding experience…
February 20, 2023
How Customer Advisory Boards Help Grow and Retain Key Accounts
I really enjoyed hosting a webinar with Betsy Westhafer of the…
January 23, 2023
The Keys to Account Retention
There’s been some conversation about factors that influence…
January 16, 2023
What Account Managers Should Do if They are Laid Off
There’s been a lot of talk about an economic downturn for months…
December 27, 2022