Staying on top of all the people and different motivations in your client relationships is hard work. Mixing up the details can make your clients feel undervalued, and not having clear insight into their organization and dynamics results in missed opportunities. Taking notes, organizing and updating your client information, and creating a robust org […]
Creating a long-term plan for every client in your company's book of business isn't just a valuable habit for growing revenue and building a stronger relationship. It also allows you to cultivate a predictable revenue stream, which can be even more important when your focus is organization-wide revenue. Not only do you and your team need to be able […]
Key account management can be an overwhelming idea. Oftentimes, it sounds like a great option for organizations, but they don’t know where to begin with implementing this new process.