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KAM Process

Know Your Customer

Understand your customer better than ever before, so you can make an action plan that supports everyone’s goals.

Act Purposefully

Jump-start your account plan with our pre-built tools. Customize for each client. Assemble your team. Then get started.

Measure Success

See the real-time impact of your work and deliver quick, specific reports to clients and your C-suite.

Tech that Puts Humans First

Real customer engagement can’t be automated. It takes personal attention, strategic thinking, and human connection. We understand that, which is why we designed Kapta to support, accelerate, and mentor your efforts—not replace them.

Account manager shaking hands with client

How well do you KNOW your customers?