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Webinar: The Seven Deadly Sins of Key Account Management

If you love this webinar, check out our additional resources for Key Account Management teams below:


How to Support Key Account Managers for World-Class Success

How to Support Key Account Managers for World-Class Success

in Customer Success /

Companies have shifted their focus from high growth at any cost to customer retention and growth through cross-sells and upsells. In fact, 67% of businesses are skipping customer acquisition in favor of customer retention. This puts a lot of pressure on Key Account Managers (KAMs).

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How to Boost Customer Engagement Without Burdening Your Clients

How to Boost Customer Engagement Without Burdening Your Clients

in Customer Success /

Customer engagement is essential to long-term account retention and your company’s bottom line. We’ve talked about the connection between delivering customer value and customer retention. But, according to Gallup, companies that have greater customer engagement, boost productivity, revenue, customer ratings, and share of wallet by two to three times […]

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Key Account Managers - Overcome Imposter Syndrome to Believe You Belong in the Room with Executives

Key Account Managers - Overcome Imposter Syndrome to Believe You Belong in the Room with Executives

in Customer Success /

It’s easy to psych yourself out when preparing to meet with C-suite contacts at key accounts. Looking at titles, university degrees, and experience can make you feel like you don’t belong in the room when it’s time to engage with top executives.

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Kapta, Inc.
885 Arapahoe Avenue
Boulder, CO 80302

+1 303 495 6201
info@kapta.com

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