If you have been following me for some time, you know I always say that the best Account Managers, the ones that you want to hire, are the people who are focused on self-growth. They are the self-starters who invest in their education and career growth. Unfortunately, most Key Account Managers rarely get thorough training […]
https://kapta.com/wp-content/uploads/2021/01/Colour_logo__black_text_Web.png253600Alex Raymondhttps://kapta.com/wp-content/uploads/2019/10/logo340x156-300x138.pngAlex Raymond2021-02-01 12:55:322021-01-26 20:09:53Introducing KAMGenius – the Best Tool for Account Managers to Grow in Their Career
It’s true now and it was true pre-COVID-19: customers are easier to lose and harder to engage than ever. Customers today have choices and they have power, all while seeming more difficult to connect and build relationships with, making driving the kind of business results you want to achieve more challenging than ever. Consider these […]
https://kapta.com/wp-content/uploads/2020/12/Screen-Shot-2020-12-03-at-3.05.59-PM.png531951Melissa Rogershttps://kapta.com/wp-content/uploads/2019/10/logo340x156-300x138.pngMelissa Rogers2021-01-18 12:02:572020-12-03 22:10:28Signs That It’s Time To Invest in Key Account Management Software
There’s been a lot of talk lately about getting to the next level of customer success by helping customers meet their desired outcomes. This trend is so strong that The MIT Sloan Management Review found many examples of companies basing their pay structures on usage, outcomes, or a combination thereof. And they said companies are […]
Introducing KAMGenius – the Best Tool for Account Managers to Grow in Their Career
/in Key Account Management /by Alex RaymondIf you have been following me for some time, you know I always say that the best Account Managers, the ones that you want to hire, are the people who are focused on self-growth. They are the self-starters who invest in their education and career growth. Unfortunately, most Key Account Managers rarely get thorough training […]
Signs That It’s Time To Invest in Key Account Management Software
/in Key Account Management /by Melissa RogersIt’s true now and it was true pre-COVID-19: customers are easier to lose and harder to engage than ever. Customers today have choices and they have power, all while seeming more difficult to connect and build relationships with, making driving the kind of business results you want to achieve more challenging than ever. Consider these […]
How and Why to Track Customer Outcomes
/in Key Account Management /by Margot HowardThere’s been a lot of talk lately about getting to the next level of customer success by helping customers meet their desired outcomes. This trend is so strong that The MIT Sloan Management Review found many examples of companies basing their pay structures on usage, outcomes, or a combination thereof. And they said companies are […]