We asked your customers about their experience on the other side of the QBR and this is what they told us… “I ask my vendors for a few charts and they show up with 55 PPT slides.” “The vendors just talk; they don’t ask questions or listen to what I need.” “They haven’t done their homework. Their executives show up and ask the same questions every […]
Strong client foundations are the key to a successful business. Every successful business understands that retaining current customers is less costly than acquiring new ones. Investing time into every client relationship is well worth the time in terms of numbers.
No matter how long you’ve been doing business, everyone is likely familiar with this fundamental truth — your current customers are your most valuable sales opportunities.