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Key Account Management Software
QBR Management
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Account Planning Software
Contract and Opportunity Management
Customer Health Scores
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Whitespace Analysis
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Our KAM Process
Know your Customer
Build Strategic Plans
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Understanding KAM
What is Key Account Management?
The CEO Guide to Key Account Management
5 Common Pain Points of Key Account Management
The Fundamental Guide to Account Planning
Your Guide to Account Management Software in 2022
How the Key Account Management Process Feeds into KAM Software
Your Step-by-Step Guide to Lowering Your Customer Churn Rate
Resources
Ebooks
Kapta Overview
The Big Book of KAM
Risk Management for KAM Teams
KAM To-Go
Creating Kick-Ass Account Plans
The Kick-Ass QBR
KAM vs. CRM
Your Guide to Account Management Software in 2022
Sohonet Case Study
Why Kapta, Why Now?
How to Prevent High Churn Rates in Your Top Key Accounts
Creating Your KAM Success Strategy
Your Guide to the KAM Maturity Model
Videos
KAMCon 2022 Talks
KAMCon 2023 Talks
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KAMCon 2023 Videos
A look back at the best talks from KAMCon 2023
Alex Raymond: How to Thrive in a World Where Customer Expectations have Changed
Bob London: The Five Customer Love Languages
Ashley Pyle: How to Hire Account Managers with Precision
Dana Alvarenga: Implementing a Powerful VOC Program
Gail Montgomery and Bruce Montgomery: Becoming a Business Relationship Ninja
Emily Garza: How KAM Teams Drive Internal Collaboration
Greg Daines: Building Account Strategy On The 3 Laws of Retention
Mary Grothe: Best Practices for KAM Compensation
Jermaine Edwards: 22 Questions to change your Year, your Results and your Relationships
Peter Armaly: Leadership Mindsets for KAM Teams
Jennifer Pinter: Building a KAM Success Strategy
Alex Raymond: The KAM Maturity Model
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