Alex Raymond: How to Thrive in a World Where Customer Expectations have Changed

Bob London: The Five Customer Love Languages

Ashley Pyle: How to Hire Account Managers with Precision

Dana Alvarenga: Implementing a Powerful VOC Program

Gail Montgomery and Bruce Montgomery: Becoming a Business Relationship Ninja

Emily Garza: How KAM Teams Drive Internal Collaboration

Greg Daines: Building Account Strategy On The 3 Laws of Retention

Mary Grothe: Best Practices for KAM Compensation

Jermaine Edwards: 22 Questions to change your Year, your Results and your Relationships

Peter Armaly: Leadership Mindsets for KAM Teams

Jennifer Pinter: Building a KAM Success Strategy

Alex Raymond: The KAM Maturity Model

See Kapta in action.