Alex Raymond presenting the Key Account Management Maturity Model

Alex Raymond presents the KAM Maturity Model, Part 2

JC Quintana: Building Serious Business Relationships

Beth Weiner: Implementing KAM at Clarus Commerce

Harvey Dunham - The Missing Link in Strategic Account Management

Betsy Westhafer: How Executive Customer Advisory Boards Help Grow and Retain Your Key Accounts

Shakeel Bharmal - Third Box Thinking Workshop

Jennifer Pinter: Creating Your KAM Success Strategy

Cristina Amigioni and Alex Cullimore: Human Relationships in Key Account Management

Amy Mustoe: Back to Basics: The ABCs of Key Account Management

See Kapta in action.