Your KAM Library
Download our eBooks, whitepapers, and case studies. Read them on the plane. Deepen your understanding of customer engagement. (Plane not required.)
Risk Management for KAM Teams
Download this ebook and learn how to establish, expand, or improve the risk management function in their Account Management team.
The Big Book of KAM
Download the Big Book of KAM to better understand Key Account Management and Our KAM Process.
Creating Kick-Ass Account Plans
Download Creating Kick-Ass Account Plans for practical, actionable steps to make your Engagement Plans come to life.
Conducting Kick-Ass QBRs
Read The Kick-Ass QBR to learn practical, actionable steps to rock your next Quarterly Business Reviews.
The Foundation of Key Account Management
Read The Foundation of Key Account Management to learn the building blocks for KAM program success.
KAM To-Go
Download KAM To-Go to learn how to build customer engagement through Key Account Management.
Kapta Overview
Get the overview to understand why Key Account Management is more important than ever and how to transform client relationships with Kapta.
Why Kapta, Why Now?
Download the guide to understanding, building, and maintaining customer engagement through key account management.
How to Prevent High Churn Rates in your Top Key Accounts
Download the guide to understand how to define churn at three levels, and how you can prevent churn to improve your bottom line for your key accounts.
Creating Your KAM Success Strategy
Download the guide to learn how to build an optimized and structured account management process.
Your Guide to the KAM Maturity Model
Download the guide to understand where you are currently in the key account management maturity, and where you need to be to reach greater revenue growth.