Take Your Client Management to the Next Level
Kapta’s Client Management Software lets your team to focus on what they do best:
retaining and growing your strategic clients
Customer loyalty is everything for your company. If your churn rates are high, you’ll end up spending way too much time and money trying to recruit, and onboard new clients and Key Account Managers will have to start at square one each time to grow the relationship again.
To encourage revenue growth and customer loyalty, you need a strategy that focuses on the 20% of clients that bring in the most revenue and work to keep them with you by promoting their success in both the short and long term. It can be challenging to accomplish this with an outdated CRM from a decade ago, and to keep up with the competition; you need a client management software platform geared toward continuous relationship management, not short-term gains.