Accelerate revenue growth.

Deepen customer relationships.

Unlock your full potential as an Account Manager.

There are no cookie-cutter solutions in Customer Engagement — but there are innovative ideas, proven methodologies, and talented people sharing their experience. KAMCon features exclusive sessions, panels, and Q&A discussions from the industry's best and brightest industry leaders, providing actionable strategies on how to map your path to better customer engagement, scale revenue growth, and align your team to common strategic goals. 

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Become a Trusted Advisor to Your Key Accounts

In this era of economic flux, KAMCon 2024 is your essential platform for delivering results.

Make your way to Boulder, Colorado, on April 24-25, and immerse yourself in a conference that redefines industry norms. KAMCon 2024 brings you practical insights to reduce customer churn, increase retention, and establish yourself as a trusted and invaluable advisor to your most valuable accounts.

Who's KAMCon For?

KAMCon is the premier gathering for leaders in account management and client services, including Chief Customer Officers, their teams, and professionals supporting them. Join this unique gathering where every participant enriches the dialogue, contributing to a collective journey towards excellence in key account management and customer engagement.
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Topics

  • Managing Executive Relationships
  • Tracking and Delivering Customer Value
  • QBRs Done Right
  • Driving Revenue Growth via Upsell + Cross-sell
  • Identifying and Resolving Account Risks
  • Real-world Case Studies

Ticket Details

Book now! Prices increase monthly. Group discounts availableBook your spot today - ticket prices go up each month. Discounts available for groups of 3 or more.
  • Super Early Bird: $599 (Before Dec 31)
  • Early Bird: $699 (Before Jan 31)
  • Standard: $799 (Before Feb 29)
  • Late Bloomer: $899
  • Exclusive Kapta Customer Rate: $599
Claim Your Spot Today!
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"KAMCon is THE event to attend!"

KAMCon is not about generic advice; it's about practical, real-world strategies. Learn from industry experts how to navigate the uncertain economic landscape, retain and expand your customer base, and drive meaningful business results. 

"KAMCon has been a great investment for us." 

Hear directly from attendees describing the world-class speakers and engaging content at KAMCon, as well as the unique opportunities for networking and learning at t event.

"KAMCon is what conferences should be. We're getting a lot of account management input and hearing a lot about what we're doing right, what we're doing wrong, and where we are on the spectrum of account management. KAMCon has been a great investment for us and has been worth the effort of coming, and we'll be back here next year."

— Clarence Neese, Vice President, Orbis Inc.

"KAMCon is the event to attend. The content was so solid. I learned so much about account management, the way different people are doing different things, and great sales insights. Each session brought its own piece of real great nuggets of knowledge, and it was very engaging. It is a conference not to miss, and I don't say that lightly."

— Betsy Westhafer, CEO & Founder, The Congruity Group

"The content that the speakers brought was something that we were able to take directly back to the workplace and implement from day one. It gave us a lot of takeaways that really hit home to the business we run on a daily basis. The content was spot on and the presenters were dynamic. It was a very, very good conference."

— Shawn Masters, former Chief Commercial Officer, ProTrans

"KAMCon has been great in that it's so specific to key account management. I've been to other Salesforce events or other CRM-based events, and it's so broad and generic. Learning best practices from other companies that are using Kapta – it's been just phenomenal to learn and see what everybody else is doing."

— Johnny McDonald, AVP, Client & Marketing Services, RGA Reinsurance Company

Four Pillars of KAMCon

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Transform

Be indispensable to your key accounts

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Learn

Gain deep insights from world-renowned speakers

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Connect

Network with the elite in Customer Engagement

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Grow

Overcome challenges with expert knowledge

Persuade your boss why you should attend using the KAMCon proposal letter.

Speakers

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Alex Raymond

CEO, Kapta

Redefining Customer Engagement for 2024 and Beyond

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Jennifer Pinter

Senior Engagement Manager, Kapta

Implementing Customer Engagement Strategies to Stay Ahead of the Competition

Tim

 

Tim Riesterer

Chief Strategy Officer, Corporate Visions

The Expansion Sale: How to Grow the Customers You've Already Got

Greg Daines

 

Greg Daines

Churn Expert and CEO at ChurnRX

"Customer Bonding” and How to Achieve Exceptional Retention in 2024

Tara

 

Tara Mondelli

Vice President, Client Success, KUBRA

Empowerment in Action: Building a High-Performing Client Success Team

Johnny

 

Johnny McDonald

VP Sales Enablement, RGA

Implementing Account-Based Sales Enablement at Reinsurance Group of America

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Gail Montgomery

CEO, ExperienceYes

Boldly Going Beyond: Star Trek Lessons for Better Business Relationships

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Bruce Montgomery

President, ExperienceYes

Boldly Going Beyond: Star Trek Lessons for Better Business Relationships

Jay

 

Jay Nathan

Head of Growth at Churnkey and Founder, customersuccess.io

Cover Your SaaS: Business and Financial Literacy for KAMs and CSMs

Bob London

 

Bob London

CEO, Chief Listening Officers

The Antidote to QBR Fatigue: Make the Conversation about THEM, Not You!

JC

 

JC Quintana

Founder, Dialogue-7 

7 Expectation Management Conversations that Open the Door to More Profitable and Enriching Business Relationships

Agenda

(subject to change)

Note: please book your flight out of Denver after 5pm on 4/25

 

 

Tuesday, April 23

5 - 7pm Welcome cocktail in Embassy Suites lobby

 

 

Wednesday, April 24

8:30 - 9:00
Registration
9:00 - 9:30
Alex Raymond: How to Win Big in 2024
9:30 - 10:30
Gail Montgomery and Bruce Montgomery: Boldly Going Beyond: Star Trek Lessons for Better Business Relationships
10:30 -  10:45 Break
10:45 - 12:00 Greg Daines - Customer Bonding and How to Achieve Exceptional Retention
12:00 - 1:15 Lunch
1:15 - 2:00
Johnny McDonald - Implementing Account-Based Sales Enablement at RGA
2:00 - 3:15 Tim Riesterer - The Expansion Sale
3:15- 3:30 Break
3:30 - 4:15 Topic workshops: QBRs, relationships, value, process, etc
4:15 - 4:30 Day 1 Review
6:00 - 9:00
Dinner and bowling at The Connection

 

 

Thursday, April 25

9:00 - 9:30 Recap of Day 1
9:30 - 10:30 Bob London: The Antidote to QBR Fatigue
10:30 - 10:45 Break
10:45 - 11:15 Tara Mondelli - Empowerment in Action: Building a High-Performing Client Success Team
11:15 - 12:00
Topic workshops: QBRs, relationships, value, process, etc
12:00 - 12:45 Lunch
12:45 - 1:30
Jay Nathan - Cover Your SaaS: Financial Literacy for KAMs
1:30 - 2:15
JC Quintana - 7 Expectation Management Conversations
2:15 - 2:30
Review and discussion
2:30 Event concludes

 

Event Venue

Embassy Suites Boulder, 2601 Canyon Blvd, Boulder, CO 80302. Please contact the hotel directly for availability.

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"KAMCon is what conferences should be!"

Emerge with a newfound perspective on account management, equipped with strategies you can implement immediately.

 

Unlock Your Full Potential -

Book Your Spot Now!

Tickets include full access to two-day conference, plus evening event on April 24.

Team tickets available for groups of 3 or more.

Don't miss an update

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Boulder, Colorado | April 24 & 25, 2024

#KAMCon