Your Perfect Key Account Management Solution: Build versus Buy

67% of businesses are prioritizing customer retention over new…

Peer Coaching for Key Account Managers

Top Key Account Managers (KAMs) continually build their skills…

How to Coach Account Managers Through the Internal Account Review

You invest tons of time and energy preparing for your quarterly…

How to turn Quarterly Business Reviews into your Competitive Advantage

Most quarterly business reviews (QBRs) are a missed opportunity.…

Successful QBR! So what?

You had a productive quarterly business review (QBR) with a…

How to strategically prepare for a successful QBR

It takes plenty of time and effort to prepare for a Quarterly…

The internal account review - an essential step in QBR preparation

How you prepare for Quarterly Business Reviews (QBRs) is…

Kapta’s new QBR Software — Deliver strategic business reviews your customers value

We are excited to announce the launch of Kapta’s new Quarterly…

Taking Your Voice of Customer Program to the Next Level

Best-in-class Voice of Customer (VOC) programs increase customer…

Why Key Account Management Matters

For most B2B companies, about 70% of annual revenue comes from…

How Successful Key Account Managers Continually Build Their Skills

Successful Key Account Managers (KAMs) are always…

Leverage Buyer Psychology for Better Account Management Outcomes

I really enjoyed working with Ed Powers on his KAMGenius course,…

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