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Tools for Transforming Customer Relationships

There are no cookie-cutter solutions in Key Account Management—but there are innovative ideas, proven methodologies, and talented people sharing their experience. KAMCon brings together leaders in account management from multiple industries to connect, learn, and grow.

Join us for KAMCon and return to your organisation with new ideas and best practices for Key Account Management. Early-bird price of £199 runs until June 30.

KAMCon Preview

See what it’s like to be part of KAMCon, and learn how KAMCon can help spark transformation in your customer relationships.

Hear What Attendees Had to Say

Hear directly from attendees describing the world-class speakers and engaging content at KAMCon, as well as the unique opportunities for networking at a smaller-scale event.

Topics Include

Key Account Management Process Optimisation

Getting Buy-in for your KAM programme

Change Management Tips & Tricks

Coaching KAM Teams for Maximum Performance

Creating and Reflecting Value to the Customer

Best Practices for implementing KAM tools

Technology, Sales Engagement and Improved Pipelines

The Location – etc.venues Chancery Lane

Just minutes from Chancery Lane, Holborn and Farringdon tube stations, etc.venues Chancery Lane is a vibrant 28,000 sqft space, mixing contemporary workspace designs with an urban street feel.

The venue features classic etc.venues built-in AV, bespoke all-day service, artistic flair and architectural quirks across 28 purpose-built rooms and spacious lounge areas. Designed to inspire professionals to interact, learn and get creative in a more stimulating and inclusive setting than the conventional corporate training venue, the new space also features a vast open lounge and formal and informal zones to work, rest and play.

Click here for details.

cpg etc chancery lane


Alex Raymond

Alex Raymond

CEO, Kapta

“State of the Industry and overview of the Know-Act-Measure (KAM) methodology”

Jermaine Edwards

Jermaine Edwards

Customer Growth and B2B relationship specialist

“How to be the Advisor Your Customer Never Wants to Leave”

David Ventura

David Ventura

KAM Consultant and host of KAMCast

“How to Get in Front of the C-Suite & Get Results”

Jennifer Pinter

Jennifer Pinter

Senior Engagement Manager, Kapta

“5 Ways to Create an Impactful KAM Program”

Ed Merrett

Ed Merrett


“How to Use SWOT Analysis for Account Planning”

Helen Slaven

Helen Slaven


“Exploring the Value-Relationship Matrix in B2B Customer Engagement”

Mark Raymond

Mark Raymond

Anything is Possible

“Augmenting Your KAM Process with Artificial Intelligence”

More speakers to be announced soon!


KAMCon in Review

A look back at the first KAMCon. We’re always evolving our content, but we’re keeping KAMCon small—because that’s how people really find the opportunity to connect and grow.

Four Reasons to Attend KAMCon


Learn to make yourself indispensable to your most important customers


KAMCon features world-class speakers from multiple industries


KAMCon is intentionally small, giving you a unique opportunity to network


Challenge yourself with deep-dive content and experienced professionals