What Attendees Had to Say
Hear directly from attendees describing the world-class speakers and engaging content at KAMCon, as well as the unique opportunities for networking at a smaller-scale event.
The premier conference for Account Management leaders and innovators
Boulder, Colorado | April 12 - 13, 2023
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There are no cookie-cutter solutions in Key Account Management (KAM)—but there are innovative ideas, proven methodologies, and talented people sharing their experience. KAMCon features exclusive sessions, panels, and Q&A discussions from KAM's best and brightest industry leaders, providing actionable strategies on how to map your path to better customer engagement, scale revenue growth, and align your team to common strategic goals.
KAMCon helps you unlock the power of customer value and return to your organization with impactful ideas and best practices for Key Account Management.
See what it’s like to be part of KAMCon, and learn how KAMCon can help spark transformation in your customer relationships.
Hear directly from attendees describing the world-class speakers and engaging content at KAMCon, as well as the unique opportunities for networking at a smaller-scale event.
"KAMCon is what conferences should be. We're getting a lot of account management input and hearing a lot about what we're doing right, what we're doing wrong, and where we are on the spectrum of account management. KAMCon has been a great investment for us and has been worth the effort of coming, and we'll be back here next year."
— Clarence Neese, Vice President, Orbis Inc.
"KAMCon is the event to attend. The content was so solid. I learned so much about account management, the way different people are doing different things, and great sales insights. Each session brought its own piece of real great nuggets of knowledge, and it was very engaging. It is a conference not to miss, and I don't say that lightly."
— Betsy Westhafer, CEO & Founder, The Congruity Group
"The content that the speakers brought was something that we were able to take directly back to the workplace and implement from day one. It gave us a lot of takeaways that really hit home to the business we run on a daily basis. The content was spot on and the presenters were dynamic. It was a very, very good conference."
— Shawn Masters, Chief Commercial Officer, ProTrans
"KAMCon has been great in that it's so specific to key account management. I've been to other Salesforce events or other CRM-based events, and it's so broad and generic. Learning best practices from other companies that are using Kapta – it's been just phenomenal to learn and see what everybody else is doing."
— Johnny McDonald, AVP, Client & Marketing Services, RGA Reinsurance Company
Learn to make yourself indispensable to your most important customers
Be immersed in sessions and in-depth panels from world-class speakers
Take the opportunity to meet and connect with the industry elite in KAM
Tackle challenges and gain confidence with deep knowledge from experts
CEO, Kapta
"How to Thrive in a World Where Customer Expectations Have Changed"
Senior Engagement Manager, Kapta
"Implementing a KAM Success Strategy"
Founder, Irreplaceable Advisory Group
"Personal Development and Growth Strategies for Customer-Facing Leaders"
Chief Experience Officer, GadellNet
CEO, ExperienceYes
"Becoming a Business Relationship Ninja"
President, ExperienceYes
"Becoming a Business Relationship Ninja"
Churn Expert and CEO at ChurnRX
"Building Account Strategy On The 3 Laws of Retention"
VP of Customer Success, ESG
"Leadership Skills to Drive an Enduring and Expansive Book of Business"
VP of Customer Experience, SlapFive
"Power your Customer Program with the Voice of your Customers"
CRO, Payroll Network
"Best Practices on KAM Compensation"
Head of Customer Engagement, Unit21
"Driving Internal Collaboration for Customer Centricity"
CEO, Chief Listening Officers
"Radically Authentic Customer Conversations"
Wednesday, April 12
8:00 - 9:00 |
Registration
|
9:00 - 9:30 |
Alex Raymond: How to Thrive in a World Where Customer Expectations have Changed
|
9:30 - 10:30 |
Gail Montgomery and Bruce Montgomery: Becoming a Business Relationship Ninja
|
10:30 - 10:50 | Break |
10:50 - 11:30 | Alex Raymond : The KAM Maturity Model |
11:30 - 12:30 |
Bob London: The Five Customer Love Languages to Build Relationships for Life
|
12:30 - 1:30 | Lunch |
1:30 - 2:00 |
Ashley Pyle: How to Hire Account Managers with Precision
|
2:00 - 2:30 | Emily Garza: How KAM Teams Drive Internal Collaboration |
2:30 - 3:00 | Break |
3:00 - 3:45 |
Dana Alvarenga: Implementing a Powerful VOC Program
|
3:45 - 4:30 | Voice of Customer Workshop |
5:00 | Wrap Up Day 1 |
6:00 - 9:00 |
Dinner and bowling at The Connection
|
Thursday, April 13
9:00 - 9:15 | Recap of Day 1 |
9:15 - 10:00 | Peter Armaly: Leadership Mindsets for KAM teams |
10:00 - 10:30 | Mary Grothe: Best Practices for KAM Compensation |
10:30 - 11:00 | Break |
11:00 - 11:30 | Workshop |
11:30 - 12:30 |
Jermaine Edwards: 22 Questions to change your Year, your Results and your Relationships
|
12:30 - 1:30 | Lunch |
1:30 - 2:15 |
Greg Daines: Building Account Strategy On The 3 Laws of Retention
|
2:15 - 3:00 |
Jennifer Pinter: Building a KAM Success Strategy
|
3:00 | Event concludes |
Embassy Suites Boulder is a brand-new, 3.5 star hotel right near the 29th Street Mall and a half-mile from the University of Colorado Boulder. Pearl Street Mall and Downtown Boulder are five minutes away. The hotel features a fantastic meeting space that is perfect for KAMCon.
Room blocks are now sold out. Recommended hotels for KAMCon:
Hear what attendees from previous events have to say about building their skills, learning from others, and building their networks at KAMCon!