It’s time to get on the defensive. Not to alarm any of you, but if you’ve followed the recent financial news and paid any attention to the stock market volatility, you know that troubled waters are right around the corner. The best offense is a good defense, and after a few years of substantial […]
If you love this ebook, check out our additional resources for Account Management and Customer Success professionals below:
Many people might wrongly assume that the key account management game is a solo game. It’s basically playing solitaire or Pac-Man. In reality, key account management is a highly-collaborative job, and whether you’re talking with your client, your team members, or your boss, you need to make sure that you’re communicating well. Are you struggling […]
As 2018 is closing, it’s time to reflect on your successes and failures of the year so you can begin your plan for 2019. Before you get stuck in the hustle and bustle of a new Q1, get your plan for the year in place. What will you do, how will you grow, and what […]
Kapta is an enterprise Key Account Management platform designed for the accounts that matter most. Kapta powers trusted relationships between key account managers and customers through the use of joint success plans and clear expectations.
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